Carolyn J. Heinrich

LaFollette School of Public Affairs
University of Wisconsin-Madison
Madison, WI

E-Mail: EmailAddress: hidden: you can email any NBER-related person as first underscore last at nber dot org
Institutional Affiliation: University of Wisconsin-Madison

NBER Working Papers and Publications

November 2009The Role of Temporary Help Employment in Low-Wage Worker Advancement
with Peter R. Mueser, Kenneth R. Troske
in Studies of Labor Market Intermediation , David H. Autor, editor
October 2007The Role of Temporary Help Employment in Low-wage Worker Advancement
with Peter R. Mueser, Kenneth R. Troske: w13520
We examine the effects of temporary help service employment on later earnings and employment for individuals participating in three federal programs providing supportive services to those facing employment difficulties. The programs include Temporary Assistance for Needy Families, whose participants are seriously disadvantaged; a job training program with a highly heterogeneous population of participants; and employment exchange services, whose participants consist of Unemployment Insurance claimants and individuals seeking assistant in obtaining employment. We undertake our analyses for two periods: the late 1990s, a time of very strong economic growth, and shortly after 2000, a time of relative stagnation. Our results suggest that temporary help service firms may facilitate quicker ac...
June 2002The Performance of Performance Standards
with James Heckman, Jeffrey Smith: w9002
This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical findings are (a) that the short run measures used to monitor performance are weakly, and sometimes perversely, related to long run impacts and (b) that the efficiency gains or losses from cream skimming are small. We find evidence that centers respond to performance standards.

Published: Heckman, James J., Carolyn Heinrich and Jeffrey Smith. "The Performance Of Performance Standards," Journal of Human Resources, 2002, v37(4,Fall), 778-811. citation courtesy of

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